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Catalina Borrás, Propietaria & Directora General - Hotel Saratoga https://www.hotelsaratoga.com/ The Ambassadors Sections

  CATALINA BORRÁS

Co-Owner & General Manager

HOTEL SARATOGA 

  

. THE HOTEL WITH SOUL IN THE HEART OF PALMA .

Located in the vibrant heart of Palma de Mallorca, the Hotel Saratoga emerges as an urban oasis that gracefully fuses historic charm with the ultimate comfort of contemporary luxury.

Deeply rooted in the heart of the city, the Hotel Saratoga transcends time since four families with a great friendship, two Mallorcans and two Catalans, founded the hotel in 1962.

From its inception to today, the iconic hotel is still run by members of the founders’ family.

Its special, genuine and welcoming character, its impeccable facilities and services and its excellence in customer service have made of Hotel Saratoga a meeting point for people, stories and experiences that consecrate it as an undisputed benchmark in Mallorca, valued and recognised internationally.

Today, at The Ambassadors Sections, we interview Catalina Borrás, Co-Owner & General Manager of Hotel Saratoga, third generation currently managing the hotel, maintaining the essence and legacy of the founders with the same dedication and devotion as their predecessors and honoring the same principles and solid values of the family: professionalism, effort, dedication and excellence with a single objective, that at the Hotel Saratoga, tourists and local visitors alike feel at home.

Fachada del Hotel Saratoga al atardecer https://www.hotelsaratoga.com The Ambassadors Sections

Catalina, a long Story of Success…

Please tell us about the origins of Hotel Saratoga

 

 

The Hotel Saratoga was created in 1960 by our grandmother and what I would highlight the most is that it is a hotel born with a lot of love and framed in a strong family character.

Our grandmother, who was born in 1900 and was a lady with a lot of character, decided to set up a hotel with the help of her eldest son, and invited three more families to participate in the project, one Mallorcan and two Catalan, with whom she had a great friendship. They were all families of doctors.

Since its opening in 1962, the Hotel Saratoga has been a favorite retreat for international visitors and distinguished local guests alike, offering an unrivalled experience that celebrates Mallorca’s rich culture, while providing all the modern comforts.

In 1960, coinciding with the tourist boom in Mallorca, the founding partners bought a plot of land on Passeig Mallorca, a street that at that time was the most central and new in the city that had been designed by the municipal architect Alomar and that demanded as one of the architectural requirements that all the buildings on this promenade had to have arches on their façade.

And so, the Hotel Saratogaopened its doors on May 7th.1962 as a three-star category and 80 rooms.

In 1965, due to the growing demand, the property expanded the hotel with two more floors, the upper part was inaugurated growing in two heights and we made the pool of the famous SkyBar Roof-Top, where you can dine or drink fabulous author cocktails at sunset in a wonderful spot that has a lot of life because there is music and spectacular views.

Throughout its history, the Hotel Saratoga has been home to the transformation that Mallorca’s tourism sector has undergone since the 1960s, as well as the evolution of the city of Palma de Mallorca itself, which today has become one of the most vibrant and attractive cities in the Mediterranean.

 

Catalina, throughout its history, the Hotel Saratoga has been renovated and refurbished almost continuously, year after year…

That’s right, the hotel has been carefully restored on multiple occasions, always respecting and protecting its original essence, while modern facilities and services have been integrated to ensure the maximum comfort of our guests.

In 1973 we made a new extension and a new part was inaugurated with more rooms and a terrace downstairs which is where we have the hotel car park, as well as the garden area on the ground floor, with a very pleasant and quiet atmosphere.

The restaurant is where breakfast is served, during mid and high season on the outdoor terrace and whenever we have special buffet meals or dinners for groups we also set them up on the outdoor terrace, which is a very pleasant and quiet area. In summer we put up umbrellas.

All the rooms in the old building overlook either the Paseo Mallorca or the main swimming pool.

Today, with 187 Guest Rooms & Suites, each space at the Hotel Saratoga is designed with elegance and functionality in mind. Decorated in a contemporary and welcoming style with fine materials, the rooms offer spectacular views of the Bay of Palma or the city’s emblematic old town, allowing guests to immerse themselves in the beauty of their surroundings.

The Hotel Saratoga has lived and been an active part of the changes that the city has experienced, of the golden age of tourism and of the evolution of the sector to reach the current model, firmly based on quality, sustainability and efficiency.

Recepción Hotel Saratoga https://www.hotelsaratoga.com The Ambassadors Sections

The Hotel Saratoga

Paradigm of the Family Hotel par Excellence

Catalina, six decades of uninterrupted activity, and the hotel always looks splendid…

 

 

Yes, it is an essential requirement if we want to maintain our position among the best hotels in Palma, forged through more than 60 years of effort and dedication.

For us it is very important that the hotel and all its spaces are always in perfect condition and with the best facilities, adapted to the highest standards of efficiency, quality and sustainability, always respecting the essence and family tradition of the Hotel.

Family management means that the personal imprint of the founders remains more valid than ever in the Hotel and it is an establishment that the family lives one hundred percent every day, as well as our customers.

When tourists choose Hotel Saratoga as their accommodation during their stays in Palma, it is because they expect the best and we make sure that is exactly what they find.

Lobby Recepción Hotel Saratoga https://www.hotelsaratoga.com The Ambassadors Sections

First-class Hospitality and Comfort…

Yes, we don’t want to be a sophisticated hotel where the client is not comfortable, but a welcoming place where the client feels cared for to the maximum, but above all comfortable and relaxed.

Our main raison d’être, the true essence of our hospitality is based on being a hotel that offers all the services that a client may want and need, but always in a very welcoming atmosphere, in which guests feel comfortable.

Politicians or big businessmen often stay with us for a long time and always tell us the same thing: «For me the most important thing about this hotel is to feel that you find that quiet corner where you can read, that corner where no one bothers you, that corner that makes you forget that you are in a hotel».

We want the client not only to feel very comfortable and at ease in their room, which of course they also do, but also to find those little corners that adapt to what they may need at all times, in a comfortable, cozy and relaxed environment.

Lobby Recepción<br />
Hotel Saratoga<br />
https://www.hotelsaratoga.com<br />
The Ambassadors Sections

In the 80s and 90s, the hotel became a benchmark for Palma’s urban hotel industry also due to its privileged location, from the penthouse you can see spectacular views of the Bay of Palma and the Old Town

That’s right, our extraordinary location on the prestigious Paseo Mallorca is one of our main strengths.

We are just a short walk from Palma’s most iconic landmarks and from the Hotel Saratoga you can walk to the main historical points of interest, such as the majestic Palma Cathedral and the Old Town, with its charming cobbled streets, punctuated by Gothic architecture.

This privileged location gives our guests easy access to the best cultural offer in the city, such as the Es Baluard Museum of Contemporary Art, the main tourist attractions such as the Paseo Marítimo, the Sa Feixina park and the Riera, and places them very close to exquisite gastronomic options and the most exclusive commercial nerve centre of Palma to enjoy a magnificent and varied shopping experience on Avenida Jaime III.

And when guests return from their intense explorations of the city, they can relax in any of our three fantastic pools of different styles and atmospheres and enjoy our wide and varied gastronomic offer, recharge their batteries in the water and SPA area, or simply rest in one of our charming 187 rooms.

There’s always plenty to do in Palma, and at Hotel Saratoga, if you will, too.

Hotel Saratoga Palma de Mallorca<br />
https://www.hotelsaratoga.com<br />
The Ambassadors Sections

All our 3 pools are authentic oases of crystal clear waters that have a solarium area and bar service, the perfect combination to enjoy our magnificent Mediterranean climate relaxing on our comfortable sun loungers with a varied selection of cocktails, appetizers and tasty snacks.

The soft sound of the water in the pools will make you forget for a moment that you are in the heart of the historic center of Palma…

Tumbonas Balinesas Piscina Principal<br />
Hotel Saratoga</p>
<p>https://www.hotelsaratoga.com/hotel<br />
The Ambassadors Sections
Hotel Saratoga<br />
https://www.hotelsaratoga.com/hotel/nuestras-piscinas<br />
The Ambassadors Sections<br />

 

The hotel’s main pool, in the garden area on the ground floor, was built in the 60’s when the hotel was built and is the first pool we had.

Today it remains in the same original shape, although it is now overflowing and has a much more efficient cleaning system.

As three of the four founding families were doctors, the kidney-shaped pool stands for «Continuous Cleansing and Purification». All the founders wanted to bring to the project the most meaningful and personal part of what each felt should be The Ideal Hotel.

On the part of our family, the Borrás family, the most important thing that the ideal hotel should have was exquisite hospitality and on the part of the other families of the founders, since they were all doctors, the most important thing in a hotel for them was that you could «breathe» well, move around easily among all the hotel’s spaces and facilities.

In fact, that metaphor of clean breathing, both in terms of spaces and aromas, continues to be a very important constant for us and we take great care of aromas in all our environments.

We like that the hotel always smells so good… We love that each room has its own fragrance. If you pay attention, as you walk around the hotel, you will perceive different aromas.

The restaurant, for example, has its own aroma of wine and wood, a perfume that we make on purpose so that each of our areas has a unique aroma. And so we have our own specific fragrances for the reception, for the rooms and for all the areas of the hotel.

Piscina Planta 0<br />
Hotel Saratoga<br />
https://www.hotelsaratoga.com/hotel<br />
The Ambassadors Sections
Piscina Planta 0 Hotel Saratoga<br />
https://www.hotelsaratoga.com/hotel<br />
The Ambassadors Sections

In the main pool area on the ground floor we have recently added another heated pool, with the jacuzzi in the innermost covered area, and it also has an outdoor, uncovered area that goes outside with several magnificent Le Corbusier chaise longs in an area where the sun shines and customers love to lie down to rest or read, since It’s a very pleasant and peaceful quiet area.

Piscina SPA Hotel Saratoga https://www.hotelsaratoga.com/hotel The Ambassadors Sections

On the Roof Top is the famous swimming pool with panoramic views of the city, the majestic Cathedral and the Bay of Palma, it is an adults-only Roof Terrace, the SkyBar, with truly breathtaking views.

Piscina Rooftop Hotel Saratoga https://www.hotelsaratoga.com/hotel The Ambassadors Sections
Hotel Saratoga RoofTop<br />
https://www.hotelsaratoga.com<br />
The Ambassadors Sections

Luxury and State-of-the-art facilities in a Welcoming Atmosphere with Character

Yes, the truth is that Hotel Saratoga offers a unique combination of complete services and magnificent facilities that position us as an exceptional accommodation in the heart of Palma.

Our Commitment to Sustainability is also palpable in every corner of the hotel, for us true comfort is that which is offered through environmental responsibility, comfort that also takes care of our world.

Our goal is to provide our guests with truly personalized and exclusive attention, ensuring that their stay is as comfortable and pleasant as possible.

We value every detail to the fullest and we strive 24/7 for that purpose.

Área SPA & Wellness<br />
Hotel Saratoga</p>
<p>https://www.hotelsaratoga.com/hotel<br />
The Ambassadors Sections

Catalina, the Gym, SPA & Wellness area, is a perfect space for guests who want to maintain their physical fitness and do not want to miss their training routine during their holidays in Mallorca

That’s right, the Hotel Saratoga is equipped with a modern and complete fitness room with the best cardio, toning and bodybuilding machines.

Located in the garden on the ground floor, our fitness room is always very well ventilated and has plenty of natural light.

For me it is very important that everything has a lot of natural light and that the gym has very good ventilation, that’s why we have an English garden that allows the gym to be ventilated and to have a lot of natural light.

We also offer Physiotherapy and Personal Trainer services.

We think about the well-being of our clients, so our registered physiotherapist, Monica, a young girl graduated in physiotherapy who also works in a clinic and does treatments for specific illnesses or injuries, will help our customers feel better during their stay in Palma.

Our personal trainer, Carlos, who has also been with us for many years and owns a gym, is available to all our clients to guide and accompany them in their personal training both inside the hotel and outside the hotel, if the client requires it.

Because traveling is not at odds with continuing with good and healthy habits…

Gimnasio Hotel Saratoga<br />
https://www.hotelsaratoga.com/hotel/spa-and-gym<br />
The Ambassadors Sections<br />

In the Spa & Wellness area, everything is designed to achieve maximum relaxation and well-being, it is a perfect space in a quiet and intimate environment ideal for taking care of body, mind and soul.

The massage rooms, with a single massage cabin and another that can be double, are next to the English courtyard area where the changing rooms and showers are located, maintaining the intimacy of all the spaces.

The Sauna has a treatment of Himalayan salts, so beneficial to health, that it is a whole wall that lights up and creates a very relaxing, almost magical atmosphere.

At Hotel Saratoga, luxury is well-being, intimacy, tranquility, light, space and comfort.

Tratamientos de Belleza y Masajes Corporales en el SPA del Hotel Saratoga https://www.hotelsaratoga.com/hotel The Ambassadors Sections

In the area of Beauty & Wellness we have had the services of Velis, our wonderful beautician, for many years.

For us Velis is like part of the family because she offers fantastic massages and body and facial treatments, she has a lot of training, a lot of knowledge, a lot of experience and many guests who stay with us come to the Beauty & SPA of the Hotel Saratoga for her.

For us it is a delight to have her in the hotel and in fact when the last renovation of the Beauty & SPA area was done, we did the renovation always thinking about her and taking into account and applying all the measures that she told us.

Velis has a solid base of clients who come from all over the world to enjoy its magnificent services because, after passing through its magical hands, our guests and clients leave totally renewed.

Circuito de Aguas<br />
Hotel Saratoga<br />
https://www.hotelsaratoga.com/hotel<br />
The Ambassadors Sections

Catalina, let’s also talk about the Extraordinary Gastronomic Offer of the Hotel Saratoga,

Flavors with Pure Mediterranean Essence

 

At Hotel Saratoga we offer three unique culinary experiences that can be enjoyed by both our guests and the general public.

A real explosion of flavours with the best products of Spanish gastronomy fused with the best of international cuisine and always using local products of the best quality.

Restaurante L'Àtic<br />
Hotel Saratoga<br />
Sensaciones de Armonía<br />
https://www.laticrestaurant.com<br />
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Juan Pinel, Chef Restaurant L'Àtic, Hotel Saratoga https://www.laticrestaurant.com The Ambassadors Sections

Last February, L’Àtic Restaurant was inaugurated at the Hotel Saratoga, the most personal commitment of the Mallorcan Chef Juan Pinel

Yes, with the addition of the L’Àtic Restaurant to our restaurant portfolio, the quality of the gastronomic proposal of the Hotel Saratoga reaches excellence at the height of the most demanding palates.

The prestigious Mallorcan Chef Juan Pinel (Palma, 1995) runs the kitchens of L’Àtic‘s kitchens on the seventh floor of the Hotel, in his most personal proposal: a cuisine based on the vision of renewing the classic with very creative proposals but without losing the essence and betting to the maximum on local produce, applied to recipes from other cultures.

A dynamic and changing cuisine, based on tradition, but with a certain creative and contemporary nuance.

Juan Pinel, Chef Restaurant L'Àtic Hotel Saratoga https://www.facebook.com/laticrestaurant/ The Ambassadors Sections

What culinary proposals can be found at L’Àtic Restaurant?

We offer a 5-course executive menu, a set menu from Wednesday to Saturday and an 8-12 course tasting menu in the evening.

Among some suggestions are the acorn-fed prey in orange pickle, the jigger squid with pig’s trotter and panipuri, potato worked with fish of the day and for dessert, for example, rice pudding torrija, among other delicacies.

Restaurante L'Àtic Hotel Saratoga<br />
https://www.laticrestaurant.com<br />
https://www.laticrestaurant.com<br />
The Ambassadors Sections
Restaurant L'Àtic Hotel Saratoga https://www.laticrestaurant.com The Ambassadors Sections
Restaurante L'Àtic<br />
Hotel Saratoga<br />
Una experiencia gastronómica única<br />
https://www.laticrestaurant.com<br />
The Ambassadors Sections
Restaurante L'Àtic Hotel Saratoga https://www.laticrestaurant.com The Ambassadors Sections
Restaurante L'Àtic Hotel Saratoga https://www.laticrestaurant.com The Ambassadors Sections
Restaurante L'Àtic Hotel Saratoga https://www.laticrestaurant.com The Ambassadors Sections
Restaurante L'Àtic Hotel Saratoga https://www.laticrestaurant.com The Ambassadors Sections
Restaurante L'Àtic Hotel Saratoga https://www.laticrestaurant.com The Ambassadors Sections
L’Àtic Restaurant - Hotel Saratoga Chef Juan Pinel & Team https://www.laticrestaurant.com https://www.hotelsaratoga.com The Ambassadors Sections
Carta L'Àtic Restaurant https://www.laticrestaurant.com Hotel Saratoga https://www.hotelsaratoga.com The Ambassadors Sections
Restaurante L'Àtic Hotel Saratoga<br />
https://www.laticrestaurant.com<br />
https://www.laticrestaurant.com<br />
The Ambassadors Sections
L’Àtic Restaurant - Hotel Saratoga https://www.laticrestaurant.com https://www.hotelsaratoga.com The Ambassadors Sections

On the other hand, we have the Sky Bar of the Hotel Saratoga, one of the most unique spaces of the hotel, with magnificent 360-degree views over the city and the Bay of Palma.

Located on the eighth and last floor, it offers spectacular panoramic views with the imposing Cathedral as a backdrop.

It is a unique experience between heaven and earth open to both hotel guests and visitors.

At the Sky Bar of the Hotel Saratoga you can enjoy delicious signature cocktails and delight yourself with our fun and informal menu, made with a selection of seasonal products of extraordinary quality and local flavor.

Sky Bar Hotel Saratoga https://www.hotelsaratoga.com/restaurantes-y-bares-palma-centro The Ambassadors Sections
Sky Bar del Hotel Saratoga al atardecer https://www.hotelsaratoga.com/restaurantes-y-bares-palma-centro The Ambassadors Sections

And there can be no better way to start the day than by savoring the

Excellent Buffet Breakfasts at the Hotel Saratoga… 

That’s what they say, yes, the breakfast at the Hotel Saratoga is generous and delicious, continental buffet style and served in our 1962 Restaurant, with its own terrace and garden, offering a careful selection of dishes with the best local products based on our Mediterranean diet.

Hotel Saratoga Desayuno Buffet<br />
https://www.hotelsaratoga.com/restaurantes-y-bares-palma-centro/oasis-bar<br />
The Ambassadors Sections<br />
Hotel Saratoga Desayuno Buffet<br />
Hotel Saratoga<br />
https://www.hotelsaratoga.com/restaurantes-y-bares-palma-centro/oasis-bar<br />
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Desayuno Hotel Saratoga www.hotelsaratoga.com The Ambassadors Sections
Hotel Saratoga www.hotelsaratoga.com The Ambassadors Sections
Desayuno Hotel Saratoga www.hotelsaratoga.com The Ambassadors Sections

 

The 1962 Café & Gastrobar at the Hotel Saratoga,

the Charming Restaurant in the Heart of Palma…

 

Yes, the 1962 Gastrobar is located on the ground floor of the hotel, with an unbeatable location just a few metres from the most luxurious shopping streets in Palma and the Es Baluard Museum of Contemporary Art, where we offer the best organic coffees and breakfasts in the morning and, from 12 noon, the possibility of tasting the dishes on our menu, made with an exquisite selection of fresh local products.

1962 Restaurante Café & Gastrobar Hotel Saratoga https://www.hotelsaratoga.com/restaurantes-y-bares-palma-centro/gastrobar The Ambassadors Sections

And the Gastro Hall, directly connected to the Gastro Bar and ideal for meetings or for working time at the hotel

 

Yes, the Gastro Hall is a very versatile and pleasant space, it is located on the ground floor of the hotel attached to the Gastro Bar, ideal for meetings and small meetings, where many customers also go down to work for a while on their computer while enjoying any of the dishes or drinks they fancy the most.

Gastro Hall Hotel Saratoga<br />
https://www.hotelsaratoga.com/restaurantes-y-bares-palma-centro<br />
The Ambassadors Sections<br />

A lot of people come to work here, or they have meetings in this area and we also prepare the meals they want here.

The tables can be used as modules because they can all be put together, so sometimes meetings or meals are organized for groups of four to eight people, or groups of 10 or 12 that fit perfectly here.

They are very comfortable, functional and versatile work and meeting areas.

Gastro Hall Hotel Saratoga<br />
https://www.hotelsaratoga.com/restaurantes-y-bares-palma-centro<br />
The Ambassadors Sections</p>
<p>

Catalina, at the Saratoga Hotel you have always been very committed to the Art World…

Yes, we are great art lovers, and what we do is organize an exhibition every month at the hotel.

Normally they are paintings, but we also do exhibitions of sculpture, photography, we have even made ceramics, we made a very nice one of antique jewelry, we have done exhibitions on works made with stones, a very special one of hand-fans… We do exhibitions on many subjects.

Every month we do an Inauguration to open the exhibition, it’s great because the client who is staying in the hotel interacts with the local client who usually comes to see the exhibitions, there is always a cocktail, we usually do it on Thursdays and it is nice to see the interaction between both audiences, the client or local resident with the guests staying, Because I think it’s always interesting for the foreign guest to come into contact with the local resident or customer, because when you visit a place it’s always interesting to get to know its people.

And so at the same time at the Hotel Saratoga we always breathe art and we are changing the decoration of the areas where the exhibitions are located, which are usually the Gastro Hall and Floor 1.

Art inspires and is another important source of life in the hotel, because if you come to visit us in the month of May you will find a totally different decoration in those areas than you will be able to appreciate in the month of June, according to the exhibitions that we are holding each month, which give a new, different air to the spaces that host them.

In addition to Art, we also have a lot of activity in the field of Events, Congresses and Conventions.

The Hotel Saratoga offers magnificent meeting rooms of different sizes and characteristics ideal and adaptable to all types of events, so our fantastic location is not only an exponential advantage for guests who visit us for tourism and pleasure, but also for those guests or our local, national and international clients who want to ensure the guaranteed success of their events, congresses and conventions if they decide to hold them with us.

Sala Ibiza<br />
Hotel Saratoga<br />
www.hotelsaratoga.com<br />
The Ambassadors Sections

And finally, the Ideal Rest…

The Hotel Saratoga offers a unique collection of 187 Magnificent Rooms & Suites, elegant and equipped, from single units to majestic Suites that awaken the five senses

Yes, at the Hotel Saratoga we strive to make all of our 187 Rooms and Suites a testament to beauty in detail, all decorated with exquisite taste and with magnificent views that embrace the bay or capture the magic of the historic city center.

They are perfect for both a business trip and a romantic getaway to Palma from any Spanish or European city, and of course during the long-awaited and well-deserved holidays for tourists who visit Palma every year from anywhere in the world.

All our rooms have a modern and cosmopolitan design, with their own character, elegant and distinguished, decorated with noble materials such as wood and with high quality fabrics that ensure the highest levels of comfort.

All our rooms are distributed over the first 6 floors of the establishment, which ensures the best views for the enjoyment of a unique stay.

Suite 401 Hotel Saratoga https://www.hotelsaratoga.com/habitaciones-y-suites The Ambassadors Sections
Suite 613 Vista Catedral<br />
https://www.hotelsaratoga.com/habitaciones-y-suites<br />
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Vista desde baño Habitación Suite 614<br />
Hotel Saratoga<br />
www.hotelsaratoga.com<br />
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The Old Town Suite is one of our latest creations. A 40m2 Residence distributed in a quiet lounge, bedroom and a spacious bathroom with bathtub and rain effect shower.

From its prime location in the urban core, you can enjoy enchanting views of the Palma magnificent Cathedral, adding a special touch to your stay.

Old Town Suite Bathroom<br />
Hotel Saratoga<br />
https://www.hotelsaratoga.com/habitaciones-y-suites<br />
The Ambassadors Sections<br />

The Design Premium Suites are the most impressive & luxurious newly renovated rooms of our four-star Superior hotel in the center of Palma, exclusively designed for families. They present a sophisticated design & an elegant character, with every detail to enjoy a sensational holidays.

They present in a shared space, the living room with sofa-bed, bedroom and complete bathroom with central bathtub and shower, equipped with the best services to make your stay with your family an unbeatable experience.

Vista General Suite Premium 434 Hotel Saratoga www.hotelsaratoga.com The Ambassadors Sections
Baño Suite Premium 434<br />
Hotel Saratoga<br />
www.hotelsaratoga.com<br />
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Habitación Deluxe 423 Hotel Saratoga https://www.hotelsaratoga.com/habitaciones-y-suites The Ambassadors Sections
Suite 401 Hotel Saratoga<br />
https://www.hotelsaratoga.com/habitaciones-y-suites<br />
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Catalina, also the Rooms & Suites are always in continuous renovation, right?

 

Yes, continuous renewal is a fundamental factor in our evolution. I don’t think you can stop, because life goes very fast and also everything that is used in a hotel with such a high occupancy as ours is used very intensively.

I always think, it’s funny how at home I have sofas that, after ten or fifteen years of use, are still impeccable, if they are well cared for, but fortunately the Hotel Saratoga is a hotel with a lot of occupancy, so we renovate everything regularly so that all the rooms are always impeccable and splendid.

And I also have a theory, and that is that in your own home, even if your kitchen is not always up to date, it may seem good to you, because it still works perfectly and you are used to it, or the same with the bathroom, maybe you don’t have the best tiles or the latest model of the best tiles on the market,  But you like them because they’re yours and they look good on you.

On the other hand, when you go to a good hotel you have expectations, as it should be, and you expect the best, the latest, both in comfort and functionality as well as in design and you want all the details of all the environments to reflect avant-garde and that is why we are always aware of continuous renovations.

In addition, at Hotel Saratoga we regularly renovate not only the areas in view of the client, but also those that are not visible, such as the kitchen, which is spectacular with a very spacious and functional structure, the staff dining room, the warehouses for suppliers… All in all, we are always renewing all the areas and at the same time we have ideas for novelties that we want to generate and implement.

Right now, for example, we have a fantastic idea for the year 2025, which we can’t reveal yet, but we hope to be able to surprise all our customers and guests with it by next spring…

Being always up to date requires being always renewed.

Junior Suite 025 Hotel Saratoga https://www.hotelsaratoga.com/habitaciones-y-suites The Ambassadors Sections
Junior Suite 025 Hotel Saratoga https://www.hotelsaratoga.com/habitaciones-y-suites The Ambassadors Sections

Fantastic Catalina, a final message for all our readers?

Well, Hotel Saratoga is not simply a fantastic place to stay, but a journey through the history and modernity of this wonderful city that is Palma, and a refuge of beauty and calm that promises an experience as rich and immersive as the island of Mallorca itself.

That quality and hospitality are our raison d’être and that our goal has always been, is and will always be to improve the experience of our customers during their stay in Palma.

If when you arrive you already have everything organized or you already know Mallorca very well and have your own plans, then perfectly fine, but if you want our help and guidance, we are always happy to give it to you.

For example, we love to introduce our guests to the most secret side of the city, the most magical and unknown corners for tourists, which only those of us who live here know…charming and special places that are not published on the internet or in magazines.

Palma is a city full of captivating surprises and Fausta, our Guest-Experience Manager and the whole team, take care of revealing to our guests the most wonderful hidden gems of the city, from a small exquisite restaurant that is more difficult to find, to a lesser-known and busy cove, or those charming alleys with beautiful Mallorcan patios through which you have to stroll…

Our guests tell us a little bit about what they like and we make suggestions and give them ideas.

For example, if they tell us that they want to know the gastronomy of Mallorca, then perhaps we suggest they go to see the salt flats and see how salt is made, or visit a local winery, or go to a Mallorcan sausage factory to see how they are made.

At Hotel Saratoga we generate and organize many of these experiences. If you like art, we suggest a museum route, or a route through Modernism or a route through the main elements of Palma’s Gothic Quarter.

There are many interesting routes that can be done around the city.

Often clients want to explore on their own, but we will always make a guide first and explain the points and places of most interest.

Or if you like golf, all the workers at the Hotel Saratoga, especially the entire Reception Team, have done specific training on golf to have all the necessary knowledge to be able to help our clients select the course that can best suit them according to their needs or tastes.

Palma has a lot to offer, and I think you have to value what you have. We are not bigger cities like Madrid or Barcelona but, being a tiny Palma, it has elements that are worth a lot.

And also due to our geographical location, Palma has always been a crossroads with an important cultural movements and each culture has left us its own richness, languages, architectural elements…

In our eagerness for continuous renewal, improvement and innovation, we continue to work daily and we hope to be able to offer some new exciting surprises to our customers next spring 2025…

Palma is a city with many nuances and many influences and we want you to come to Hotel Saratoga and meet us to help you discover them all.

 

Catalina Borrás Directora General Hotel Saratoga www.hotelsaratoga.com The Ambassadors Sections

Catalina Borrás

Co-Owner & General Manager

Hotel Saratoga

 

 

By Patricia Pal
Palma de Mallorca, May 18th. 2024
© The Ambassadors SectionsNastaONE International Communication

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